VPM-402 Product Information Sheet
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VPM-402 User Manual
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Frequently Asked Questions
I JUST RECEIVED A VPM-402, BUT I DID NOT RECEIVE ANY TRAINING ON HOW TO USE THIS DEVICE. HOW DO I USE THIS THING?
The VPM was designed to be an intuitive power management device. Meaning, you can’t break it by plugging something into the wrong port. There should have been a quick start guide provided with the kit, as well as a larger user manual should be available to you through your command. You can also find a downloadable user manual is the Tech Spec’s section above.
Second, it’s very simple. Ports x and x are used for gathering power from external sources like an AC power supply, solar, battery, vehicle power outlet, etc. Any other device like a radio or tablet computer can be put on either of the other ports. If you happen to plug a power source or device into an inappropriate port, the VPM will tell you were to move it to, and again you won’t hurt anything.
Lastly, if you contact your Protonex representative or customer service, someone will be happy to give you some training over the phone, Skype, or if you’re States-side, we may be able to accommodate you in person, or come to your unit for on-site training.
MY VPM-402 KEEPS REPORTING AN OVER (OR UNDER) VOLTAGE ERROR. WHAT’S WRONG?
This error indicates that a port on the VPM has detected a voltage that is outside the normal operating range of the connected device, and has disconnected the port to protect that device and/or the power manager. While uncommon, this is the most frequent error with the VPM-402. First try unplugging all devices and power sources from the device. Try plugging the power sources and devices back in.
If the problem persists you may need to return the device to Protonex for repair. Please see the FAQs on the main Support page for more information on warrantee and how to get a Return Merchandise Authorization (RMA).
MY VPM-402 ISN’T POWERING UP, WHAT SHOULD I DO?
The VPM-402 requires an external power source, such as a battery, AC power supply, solar, wind, or fuel cell power. If an external power source is present ensure that the source is working properly, so a battery isn’t completely drained, the AC power supply is plugged in and functional, there is sun on the solar panel (no power available at night), the wind turbine is spinning, or the fuel cell is providing power.
If you have verified that a power source is functional and connected to the VPM, and the power manager does not turn on, you may need to return the power manager to Protonex for repair.
Please see the FAQs on the main Support page for more information on warrantee and how to get a Return Merchandise Authorization (RMA).e the FAQs on the Support page for more information on warrantee and how to get an RMA.
WHAT RADIOS DOES THE VPM-402 SUPPORT?
It will support the PRC-148, PRC-154, PRC-152, RF-7800T, RF-3590, SIR 2.5 Tactical Rover and PRC-137 radios. Many of these are supported by battery eliminators or battery chargers. USB ports permit seamless data transfer from tablet, GPS and video downlink systems as well.
WHAT OTHER DEVICES DOES THE VPM-402 SUPPORT?
It supports the Panasonic Tough-Book, cell phones, smart phones, USB devices, Android tablets, MR-1, vehicle batteries, medical devices, DAGR, BB2590 batteries, BB-2557 batteries, conformal batteries, and many other devices and batteries in the 3 to 34 DC voltage range. If we don’t already support the device you’re looking for, we can create the cable you need to do so.